What's something most people don't know about you:
What's the best thing about working at Terry Lee Honda:
I do not enjoy the car buying process. However, recently family circumstances dictated that we were needing to purchase a ‘new to us’ vehicle. After a lot of research we settled on a Honda Odyssey. Being lifetime GM drivers, we were not familiar with the Honda car buying process. Our search took us to almost every Honda dealership in the Indianapolis area. Many of those made us feel like we had wasted our time, or that what was important to us didn’t matter, or in some cases left us with a feeling of mistrust and frustration.
I don’t usually write these emails but after the experience we had at Terry Lee Honda and ESPECIALLY with Matt Patterson, I felt like I needed to send a note to tell you how much we appreciate the Terry Lee Honda approach. Matt was very willing to listen to what we thought we were looking for. He answered an endless list of product questions and showed us several vehicles. He did this with a smile on his face and we never once felt pressured to make a decision. We were also offered a fair value for our trade in. This was an unexpected pleasure after dealing with some of your competitors. In the end, after selling us the first Odyssey, we told Matt what we were looking for in a 2nd vehicle and when it became available, Matt got us into it at a fair price with very little hassle.
A VERY BIG thank you from us to Terry Lee Honda for Matt Patterson and the way in which he made our car buying experience a pleasant one. I had always thought the Terry Lee Honda advertisement about TLC and being different were hype, but after buying two cars, I’m beginning to believe it.
Thank you for helping our family.
David and Vanessa Smith | August 15, 2015
I was so impressed with my experience at Terry Lee! I haven't bought a car in a long time and Marcus and Matthew took FANTASTIC care and had such a personal touch during the process. I will recommend Terry Lee to everyone! This was nothing like the "typical" car buying experience, I was very pleasantly surprised!
I want to personally thank Marcus and Matthew for all their help and kindness! Matthew is just wonderful, a very genuine and thoughtful salesman. I never felt like I was pressured and that he was guiding me and answered every question and let me make the best decision for me! Marcus took some off the price and explained how a lease works and made me feel so comfortable about trying a lease. Thank you to all, I will be BACK!!
Lynnette Porter | March 7, 2014
It was such a pleasant surprise to see Matt Patterson as we worked with him at Saturn. We knew we could trust him. He provided the information that we needed and we made our decision immediately! We normally have to think things over for awhile. We didn't expect to purchase that day. I love the Accord and as of now wouldn't think of driving anything else.!!! Keep Matt around, he's an EXCELLENT Sales Consultant.