I am writing to you to review my most recent lease with Terry Lee Honda. This is my third lease with Terry
Lee in the last few years. For each of these transactions I have worked with Umer Awan. Umer has made car leasing an enjoyable experience. I have walked away from each of the transactions feeling like I was treated with respect and honesty. I think the quality of customer service that I have received at Terry Lee is unusual in the industry. From the point of view of the consumer, it is obvious that Umer believes in his product. He has a great enthusiasm about Honda and this, I believe, is a great part of his success. The other aspect of the experience that I appreciated was that Umer seemed to have a genuine interest in making sure that I understood the process and the financial information. My satisfaction about the experience was of upmost importance to him. I appreciate this a great deal and I wanted to share this with you.
Dr. Anne Willmore | December 8, 2014
Your website is better than the competition and Umer was better than any salesman we dealt with. I never felt like we were playing any games. After dropping off our trade-in, Umer even gave me a ride back to downtown Indianapolis. We are very excited about the car and feel like we got a fair deal. Thanks!
William Waers | June 16, 2014
Umer was delightful to work with - being courteous, respectful, knowledgeable and very responsive to questions throughout the process. He is a great value to your dealership.
Bradley Allen | June 8, 2014
Umer was extremely helpful and kind. It was a pleasure working with him.
Jane Fair | January 1, 2014
I appreciate the sales man help and the good treatment from Terry Honda. Umer has been patient with me and made me feel comfortable going through the sale. I appreciate it.
Elmar Elmaraghi | December 25, 2013
Wanted to let you know when I got home with my new van the homelinks system was not functioning. Your salesman Umer Awan went above and beyond offering his time to pick my van up and bring it back to me as he knew I live in Shelbyville and the great time inconvenience this would be to me. Today he brought my vehicle back during his lunch. I just want to let you know how much this type of customer service is appreciated!! I will be telling all my patients your dealership is well worth the drive!! Thanks again!!
Umer was knowledgeable, patient and answered all my questions. Great job Umer.